Shipping Policy

Esell delivers its high-quality products to customers in the United Kingdom, United States, and many other international locations with free shipping. The estimated delivery time is 7 to 15 business days, once the payment is confirmed. After payment clearance, esell sends an email to its valued customers with both the tracking ID and product details.

Possible Delays

Please note, orders may face delays due to factors like non-availability of fabric, pandemic-related disruptions, or shipping to remote countries or cities.

Expedited Shipping Option

While standard shipping is free, customers can opt for quick delivery at an additional cost of $25. With this expedited shipping, delivery is completed in 8 to 10 working days, from processing to final delivery.

Shipping Methods

esell uses trusted courier services like DPEX Worldwide Express, USPS, SKYNET Worldwide Express, DHL, TNT, and Global Express to ensure reliable shipment. Once an item is dispatched, esell promptly shares the tracking and shipping information with customers.

Missed Delivery?

If you’re not at home during delivery, you may email us to authorize a neighbor to receive your package. We strive to provide a hassle-free delivery experience.

Important Notes

To avoid any delays, please provide an accurate shipping address and contact number. esell does not deliver to PO Boxes or APO/FPO addresses.

Order Confirmation

After placing an order, esell will send a confirmation email along with an invoice. If no confirmation is received, your purchase may not have been successful due to a technical issue, and the order will not be processed.

Damage or Late Delivery Claims

In the case of non-delivery or shipment delay, esell offers compensation, which could be a refund to your PayPal or credit card, or a suitable replacement. For damaged products, customers are advised to contact us via email within 7 working days of receiving the parcel.

Post-Shipping Delivery Time

Once shipped, the order typically reaches the customer within 2 to 5 working days, and the tracking details are provided via email.

Gift Shipments

Orders are often marked as ‘GIFT’ to avoid additional customs duties or complications. For further assistance regarding gift shipments, please reach out via email.

Where We Ship

esell is an international jacket provider delivering to all major regions including the U.K., U.S., Europe, and Asian countries. Products are shipped from multiple warehouse locations after a strict quality check, ensuring fast and efficient service. If a customer is dissatisfied with their order, they are encouraged to consult our Return and Exchange Policy for guidance.

For questions or support, please contact us at 1-610-618-9722.