Return & Exchange Policy

Return & Exchange Policy

At eSell, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, you may request a return or exchange.

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Countries & Policy

• Countries: United Kingdom, United States

• Policy URL: https://esell.us/return-exchange-policy/

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Returns

We accept returns for both defective and non-defective products. Items must be unworn, in their original packaging, with tags attached, and in original condition. Returns are only accepted within 30 days of receiving your order.

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Exchanges

Exchanges are also accepted under the same conditions. Customers are encouraged to review the size chart before placing an order, as refunds or exchanges will not be provided for correctly shipped items that match the selected size.

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Return Method & Fees

• Method: At a drop-off location

• Restocking Fees: No cost

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Refund Process

Once your return is received and inspected, we will notify you via email regarding the approval of your refund. If approved, the amount will be credited back to your original payment method within 15 business days.

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Non-Refundable Items

• Worn, customized, or altered items cannot be returned or exchanged.

• Returns and exchanges are not accepted after 10 days from the date of delivery.

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Late or Missing Refunds

If you haven’t received your refund yet:

1. Check with your bank or credit card provider, as processing times may vary.

2. If the refund is still missing, contact us at info@esell.us, and we’ll assist you promptly.

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Contact Us

📞 Phone: (+01)-610 618 9722
📧 Email: info@esell.us
🏢  108 Powell Lane, Upper Darby. PA 19082 USA