At eSell, we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.

How to Initiate a Return or Exchange

To start a return or exchange, please contact us at info@esell.us. Our team will review your request within 24 hours and guide you through the process.

Return & Exchange Conditions

• Items must be unworn, in their original packaging, with tags attached, and in original condition.
• Customers are responsible for reviewing the size chart before placing an order. Refunds or exchanges will not be provided for correctly shipped items that match the selected size.

Refund Process

Once your return is received and inspected, we will notify you via email regarding the approval of your refund. If approved, the refund will be processed, and the amount will be credited back to your original payment method within a few business days.

Non-Refundable Items

• Worn, customized, or altered items cannot be returned or exchanged.
• Returns and exchanges are not accepted after 30 days from the date of purchase.

Late or Missing Refunds

If you haven’t received your refund yet:

• Check with your bank or credit card provider, as processing times may vary.
• If the refund is still missing, contact us at info@esell.us, and we’ll assist you promptly.

Thank you for choosing eSell! If you have any questions regarding our return and exchange policy, feel free to reach out.

📞 Phone: (+01)-610 618 9722
📧 Email: info@esell.us
🏢 Azad International Network – A Registered LLC in Pennsylvania, USA